Tip #35: Managing users and the administrator and manager accounts

When version 2.6 of the OpenX ad server was released, the OpenX Team introduced a whole new user and account management system.

The new system gives OpenX ad server administrators two important tools for managing who can log into an OpenX installation, and what a user can do once they have logged in: Users, and Accounts.

Users

OpenX allows every person who needs to log into an OpenX installation to have their own username and password. This means that you can do away with sharing one username and password — this is obviously better for security, makes life much easier if you need to remove a user’s access to the installation, and means that the information in the user log is much more useful!

If you’ve got multiple people logging into your OpenX ad server installation, and you’re still sharing a single username and password, now is the time to add some new users to your setup — more on how to do that below…

Accounts

In OpenX, there are four types of accounts:

  • The Administrator account;
  • Manager accounts;
  • Advertiser accounts; and
  • Website accounts.

For most OpenX ad server users, the two most important and widely used accounts are the Administrator account, and Manager accounts.

The Administrator account

An OpenX ad server installation has one, and only one, Administrator account. The Administrator account is the account that can do everything — if your user is linked to the Administrator account, then you can not only access the Configuration tab (and the Plugins tab, in OpenX 2.8) to manage the OpenX installation’s configuration settings, but you can also “act” as any Manager account as well, which allows you to manage all of the advertisers, campaigns, banners, websites and zones in the entire installation.

Working as the Administrator account

To “act” as the Administrator account, so that you can access the Administrator account specific tabs, simply use the Working as dropdown menu, and change to the Administrator account1.

The "Working as" dropdown menu.

The "Working as" dropdown menu.

Trafficking as a Manager

As stated above, if your user is linked to the Administrator account, then you can act as any Manager account in an OpenX installation, allowing to you manage any advertiser, campaign, bannner, website and zone in an OpenX installation.

However, in order to carry out this management, you need to “act” as the appropriate Manager account. To do this, you can either select the appropriate Manager account from the Working as dropdown menu, or you can use the appropriate Switch to this account link on the Inventory tab.

Linking a user to the Administrator account

To link a new or existing user to the Administrator account, first of all, ensure that you are Working as the Administrator account yourself. Then go to Inventory > Admin Access.

Here, click on the Actions button, and select Add user. (This is true even if you simply want to link an existing user to the Administrator account.) Enter the username of the new or existing user you would like to link to the Administrator account, and click Add user.

If you have entered a new username, then you will be asked to enter the new user’s details — their password, name, email address and default OpenX UI language. Enter these details, and click Add user.

Creating a new user.

Creating a new user.

That’s it! The user will have been created (if required), and linked to the Administrator account.

Removing a user from the Administrator account

To remove a user from the Administrator account, first of all, ensure that you are Working as the Administrator account yourself. Then go to Inventory > Admin Access.

Here, simply locate the user that you would like to remove from the Administrator account, and click on the appropriate Remove link2.

Manager accounts

In OpenX, a Manager account “owns” a complete set of advertisers, campaigns, banners, websites and zones. These sets are independent of one another — so, Manager accounts are a great way of dividing up a single OpenX installation, if you have a number of different groups of advertisers and websites.

Creating a new Manager account

To create a new Manager account, you will first of all need to be Working as the Administrator account. Then go to Inventory > Account Management.

Here, click on the Actions button, and select Add new account. Enter the name, contact name and email address for the new Manager account, and click Save Changes.

Creating a new Manager account.

Creating a new Manager account.

Working as a Manager account

To “act” as a Manager account, simply use the Working as dropdown menu, and change to the appropriate Manager account. You will only see another Manager account in the dropdown menu if more than one Manager account exists in your OpenX installation, and your user is linked to more than one Manager account (or, your user is linked to the Administrator account, in which case you will automatically have access to all Manager accounts in your system).

Linking a user to a Manager account

To link a new or existing user to a Manager account, first of all, ensure that you are Working as the appropriate Manager account yourself. Then go to Inventory > User Access.

Here, the process of linking a new or existing user to the Manager account is the same as for the Administrator account, with one difference — there is an option to set a permission for the user, called “Allow this user to create new accounts.” This is a misleading permission name, as in fact, this permission allows the user to link new or existing users to the Manager account, and has nothing to do with creating new accounts3! If you want to ensure that the new or existing user you are linking to the Manager account does not have permission to link other new or existing users to the account, then disable the option before you link the user to the account.

Removing a user from a Manager account

To remove a user from a Manager account, first of all, ensure that you are Working as the appropriate Manager account yourself. Then go to Inventory > User Access.

As with removing a user from the Administrator account, simply locate the user that you would like to remove from the Manager account, and click on the appropriate Remove link.

  1. Of course, the user you are logged in as will need to be linked to the Administrator account to be able to this! []
  2. If the user will not be linked to any accounts once they have been removed from the Administrator account, then the user will be deleted. OpenX will prompt you to ensure that you are happy to delete the user if this is the case. []
  3. You need your username to be linked to the Administrator account, and be Working as the Administrator account, to be able to create a new Manager account. []

Tip #34: The user log

Did you know that the OpenX ad server has a user log, which provides an audit trail of the changes made to the advertisers, campaigns, banners, websites and zones in your OpenX installation?

This can be an incredibly useful tool in diagnosing who changed what, when for larger users of OpenX, where you might have more than one person performing your ad server trafficking.

You can find the audit trail under the My Account > User Log tab.

The User Log

The User Log

Tip #33: Avoiding duplicate ads

If you have more than one banner on a website page, it’s easy to ensure that you never show the same banner twice with the OpenX ad server.

Provided you are using Single Page Call, or the Javascript zone tag, the Local Mode zone tag or the XML-RPC zone tag, then under Tag Settings on the Invocation Code tab, you can set the “Don’t show the banner again on the same page” option, and OpenX will ensure that the same banner is not shown more than once on a page.

The "Don't show the banner again on the same page" option.

The "Don't show the banner again on the same page" option.

There is also the “Don’t show a banner from the same campaign again on the same page” option for Single Page Call and these three zone tags, which can be used to ensure that every banner on a page will be from a different campaign.

Of course, you can use both options if you want to ensure that not only is every banner on a page from a different campaign, but also that there are no duplicate banners.

News: OpenX 2.8.2 released

It seems that OpenX 2.8.2, which the OpenX team announced would be coming out last week, is now available for download on the OpenX site.

Strangely, there’s been no announcement on the OpenX blog about the fact the release is now available; the promised support for video banners in OpenX is not included in the 2.8.2 release package; and the release notes are not available online, although they are included in the download package1.

However, there are 113 resolved issues in this release, and so far, The Guru’s upgrade tests have seemed to work okay. If you’ve been suffering from the major issues in OpenX 2.8.0 or 2.8.1, mostly related to issues with Contract Campaign delivery; if you’d like the new Companion Positioning functionality (where non-companion campaign banners will be delivered in zones where a companion banner cannot be shown); or if you are affected by one of the many bugs fixed in the release, then an upgrade is definitely worth a shot.

Remember to always do a complete backup before you get started, of course, as it’s been a long time since OpenX 2.8.1 was released, and with an upgrade with this many changes, it will be comforting to know that you can roll back if you need to.

  1. Interestingly, the release notes don’t mention OpenX 2.8.0 and 2.8.1 as versions that you can upgrade from, although you can, naturally, upgrade from these versions. []

News: OpenX 2.8.2 release announced

The OpenX team have announced the long awaited release of the OpenX ad server version 2.8.2!

You can find the announcement on the OpenX blog; it would seem that the OpenX Hosted service has now been updated to OpenX 2.8.21, so hopefully, the download package will be out shortly.

  1. It would appear the upgrade of OpenX Hosted was to version 2.8.2 Release Candidate 25; The Guru is not sure why the upgrade was not to the final release version… []